SMS Terms & Conditions
These terms explain when Mycrogrid® may send you text messages, what those messages may contain, and how you can stop receiving them.
Last updated September 14, 2026
Mycrogrid® SMS program
When you affirmatively opt in to receive text messages from Mycrogrid®, you agree to receive recurring SMS or MMS messages at the mobile number you provide. Messages may be sent using automated technology.
The Mycrogrid® SMS program is intended for requested customer-care and transactional communications. We will not send promotional text messages unless you separately agree to receive them.
Messages you may receive
Depending on your relationship with Mycrogrid®, messages may include:
- Responses to an inquiry or request for information
- Consultation confirmations, scheduling details, and reminders
- Site-visit coordination
- Information about a requested proposal or service
- Project, installation, or service updates
- Customer-support communications
How you enroll
You may opt in through a consent method that Mycrogrid® makes available and that expressly identifies the text messages you are requesting.
Providing a telephone number for scheduling, a callback, or another purpose does not by itself enroll you in the Mycrogrid® SMS program. Consent to receive text messages is not a condition of purchasing goods or services.
Message frequency and charges
Message frequency varies based on your requests, appointments, and project or service activity. Message and data rates may apply. Contact your wireless carrier for information about your messaging plan.
How to opt out
Reply STOP to any Mycrogrid® text message to unsubscribe. You may receive one final text confirming that your opt-out request has been processed. After that confirmation, no additional messages will be sent through the program unless you opt in again.
How to get help
Reply HELP for assistance. You may also call 1-833-4-MYGRID or email [email protected].
Privacy
Mobile information, including mobile phone numbers, text-messaging opt-in data, and consent, will not be sold or shared with third parties or affiliates for marketing or promotional purposes. For more information about how Mycrogrid® handles personal information, review our Privacy Policy.
Wireless carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Availability and delivery may be affected by your carrier, device, location, and wireless service.
Changes to these terms
We may update these SMS Terms & Conditions to reflect changes to the program or applicable requirements. The “Last updated” date at the top of this page identifies the current version.
Contact
Questions about these terms? Email [email protected], call 1-833-4-MYGRID, or write to Mycrogrid®, 41555 Cook St, Palm Desert, CA 92211.